
Shipping & Returns
Shipping Policy
Shipping within Australia: Standard Australian Post is used to ship our products within Australia with a flat rate of $10.95 AUD for all orders under $100 AUD. Any orders $100 AUD or over is inclusive of free postage.
All non-custom orders will be processed within 2-3 business days. A confirmation email with a tracking number will be sent immediately once the parcel has been dispatched.
Shipping Internationally: Standard Australian International Post is used to ship our products internationally with a flat rate of $21.95 AUD.
All non-custom orders will be processed within 2-3 business days. A confirmation email with a tracking number will be sent immediately once the parcel has been dispatched.
*Please note, given current circumstances in regards to COVID-19, there may be some delays in shipping that are unrelated to Bamboo Cocos.*
Order dispatched after funds clear: When purchasing your order, the monies may not be immediately cleared into the Bamboo Cocos account. It may take up to 2-3 business days for the monies to clear. Once the funds have cleared, normal processing times will commence from this date, not the date of purchase.